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ACCOUNT & SUBSCRIPTION QUESTIONS

ACCOUNT EMAIL NOT SENDING

To set up your account, go to https://viori.com/account and under the white input boxes you will see "Create Account," from there, use the email address you have used to place your order and it will create an account and link any previous orders as w

HOW DO I SET UP AND ACCESS MY CUSTOMER ACCOUNT?

1. Go to the top right corner of the Viori website and click on "Account". 2. Next, click on "Create an Account". 3. Now enter your email you used to purchase your Viori products, fill out the rest of your information, and click "create" your accou

HOW TO CREATE AND MANAGE ACCOUNT?

You can access and manage your subscription through your Viori account on our website. This will help you know exactly what you are being shipped next, the next billing date, see your order history, change the shipping frequency, update address chang

HOW DO I UPDATE MY ADDRESS?

To update your billing or shipping address do the following: • Log into your account • Click "Manage Subscriptions" • For Shipping Address changes:     - Select "Shipping Addresses" from the banner at the top of the page     - Click the right facing

HOW CAN I UPDATE MY ADDRESS ON MY SUBSCRIPTION?

You can update your address on your subscription in your Viori account. Sign in, click manage subscriptions, and then click on "Address and Payment Details". From here you'll want to click "Manage Addresses" and then you can either click on the addre

HOW DO I CHANGE MY SUBSCRIPTION DELIVERY SCHEDULE?

In order to change your subscription delivery schedule, you must first set up a customer account. If you have not done this already, please click the link below and set up your account before you continue with the rest of the steps:. How do I access

MOBILE DEVICE- HOW DO I MANAGE, EDIT, SWAP, OR CANCEL MY SUBSCRIPTION

If you are on a mobile device, when you first log into your account you will see a button to click on that says "Manage My Subscriptions". Click on this.Once the next page loads, you should see an outlined box beneath your shipping address. In this b

HOW DO I MANAGE MY SUBSCRIPTION? I WANT TO CANCEL, PAUSE, CHANGE, EDIT, ADD TO MY SUBSCRIPTION.

1. The first thing you need to do is set up an account. You can do this by going to the top right corner of the Viori website and clicking on "Account". 2. Next, click on "Create an Account". 3. Now enter your email you used to purchase your Viori pr

CAN I ADD LIMITED EDITION PRODUCTS TO MY SUBSCRIPTION?

Each quarter we are adding a new limited edition product.  This scent is not available on subscription and will not be restocked once they are sold out. Grab some of this while you can!